Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help websites recognize your browser, remember your preferences, improve performance, support security, and understand how visitors interact with online content.

Cookies may be stored temporarily during your browsing session or remain on your device for a longer period, depending on their purpose and settings.

Similar technologies may also be used, including pixels, tags, scripts, local storage, session storage, device identifiers, and tracking links.

2. Why Synclo Uses Cookies

Synclo uses cookies to improve website functionality, enhance user experience, measure website performance, support security, and understand how visitors engage with our products, pages, and services.

We may use cookies to:

• Keep the website secure and operational.
• Remember your cookie preferences.
• Improve website speed, navigation, and usability.
• Understand how users interact with Synclo pages.
• Measure traffic, engagement, and campaign performance.
• Support demo requests, contact forms, and lead management.
• Personalize website content where applicable.
• Detect errors, misuse, or suspicious activity.

3. Types of Cookies We Use

Synclo may use different types of cookies depending on the website feature, service, or tool being used.

a. Strictly Necessary Cookies

These cookies are required for the website to function properly. They support core features such as page navigation, secure access, form submissions, session handling, cookie preference storage, and website security.

These cookies cannot usually be disabled through our cookie preference tools because they are necessary for basic website operation.

b. Performance and Analytics Cookies

These cookies help us understand how visitors use the Synclo website. They allow us to measure traffic, monitor page performance, identify popular content, and improve the overall browsing experience.

Analytics cookies may collect information such as pages visited, time spent on pages, traffic source, device type, browser type, and general interaction behavior.

c. Functional Cookies

Functional cookies help the website remember choices you make, such as preferences, settings, region, language, or other customization options.

These cookies allow Synclo to provide a more personalized and convenient browsing experience.

d. Marketing and Advertising Cookies

Marketing cookies may be used to understand campaign performance, measure advertising effectiveness, and deliver more relevant content to visitors.

These cookies may be placed by Synclo or by third-party marketing platforms used to support advertising, retargeting, lead tracking, or campaign analytics.

e. Third-Party Cookies

Some cookies may be placed by third-party services integrated into the Synclo website. These may include analytics providers, advertising platforms, CRM tools, embedded media services, website performance tools, chat tools, form tools, or security services.

Third-party providers may use cookies according to their own privacy and cookie policies.

4. Cookies We May Use

The specific cookies used on Synclo’s website may change over time as we update our website, improve our services, or add new tools.

Cookies used by Synclo may include:

• Website security cookies.
• Session management cookies.
• Cookie consent preference cookies.
• Analytics and performance tracking cookies.
• Functional preference cookies.
• Marketing and campaign tracking cookies.
• Embedded content and third-party service cookies.

Where required by applicable law, non-essential cookies will only be used after receiving your consent.

5. How Long Cookies Stay on Your Device

Cookies may remain on your device for different periods depending on their purpose.

• Session cookies are deleted when you close your browser.
• Persistent cookies remain on your device for a defined period or until you delete them.
• Third-party cookies are controlled by the relevant third-party provider and may follow their own retention periods.

Synclo aims to use cookies only for as long as necessary to support the purposes described in this Cookie Policy.

6. Managing Cookie Preferences

You can manage your cookie preferences through the cookie banner, cookie settings panel, or browser settings where available.

Depending on your location and applicable law, you may be able to:

• Accept all cookies.
• Reject non-essential cookies.
• Select specific cookie categories.
• Withdraw cookie consent.
• Delete cookies from your browser.
• Block cookies through browser settings.

Please note that disabling certain cookies may affect website functionality, personalization, analytics accuracy, or your overall browsing experience.

7. Browser Cookie Controls

Most web browsers allow you to control cookies through their settings. You can usually choose to block cookies, delete existing cookies, receive alerts before cookies are placed, or limit cookies from specific websites.

Browser settings may differ depending on the browser and device you use. You should refer to your browser’s help section for instructions on managing cookie settings.

Common browsers include:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge
• Mobile browsers

8. Similar Tracking Technologies

In addition to cookies, Synclo may use similar technologies such as pixels, tags, scripts, local storage, session storage, and tracking URLs.

These technologies may help us measure website activity, improve performance, support marketing campaigns, detect technical issues, secure our services, and improve user experience.

Where these technologies require consent under applicable law, Synclo will request consent before using them.

9. Third-Party Services

Synclo may use third-party tools and services to support website analytics, marketing, embedded content, customer support, lead management, security, and performance monitoring.

These third-party services may place cookies on your device or collect information about your interaction with the Synclo website.

Synclo is not responsible for the cookie practices, privacy practices, or policies of third-party providers. We encourage you to review their privacy and cookie policies for more information.

10. Updates to This Cookie Policy

Synclo may update this Cookie Policy from time to time to reflect changes in our website, technologies, third-party tools, legal requirements, or business operations.

When changes are made, we may update the effective date at the top of this page. Continued use of the website after updates means you acknowledge the revised Cookie Policy.

11. Contact Us

Email: privacy@synclo.com
Phone: +1 (833) 201-7494
Address: Bu haleeba gold building, office M2, Hor Al Anz East, Dubai